MountainForce

PRIVACY POLICY

  1. Legal scope and responsability



    This privacy policy provides information on how Mountain Force AG (hereinafter "we" or "Mountain Force") processes personal data, which is recorded in particular on our website at "mountainforce.com" (hereinafter "website"). "Personal data" is all information and information relating to a specific or identifiable person. These include e.g. Contact details such as name, phone number, address, age, weight or email address.

    Please note that our website can refer to other websites or online offers for which individual data protection regulations apply. We assume no responsibility or liability for the observance of data protection by such websites or online offers from third parties.

    The name and address of the responsible party, is as follows:

    Mountain Force AG
    Allmeindstrasse 15
    CH-8840 Einsiedeln
    Phone: +41 (0) 41 799 80 20
    E-Mail: info@mountainforce.com

    EU data protection representative according to article 27 of the European General Data Protection Regulation is:
    (still to be defined)

  2. Data processing explanations

    We process your data strictly in accordance with the legal requirements in Switzerland (in particular the Federal Data Protection Act "DSG") and the EU (in particular the European General Data Protection Regulation "DSGVO").

    1. Legal basis for data processing



      The following legal bases are essentially considered for processing your personal data:

      1. Insofar as we obtain your consent for processing, article 13 paragraph 1 DSG and article 6 paragraph 1 lit. a DSGVO serve as the legal basis.
      2. When processing personal data to process a contractual relationship, according to article 13 paragraph 2 lit. a DSG and article 6 paragraph 1 lit. b DSGVO consider the contractual relationship as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.
      3. If processing is necessary to fulfill a legal obligation, article 13 paragraph 1 GDPR and article 6 paragraph 1 lit. c DSGVO serve as the legal basis.
      4. For further processing, we rely on our predominant interest within the meaning of article 13 paragraph 1 DSG and article 6 paragraph 1 lit. f DSGVO, for example to optimally adapt and continuously improve our offers to the needs of our customers and to carry out marketing activities in order to be able to offer you suitable products or services, as well as to show you advertising that is relevant to you. If you are of the opinion that our interests outlined here do not outweigh your interests or fundamental rights, you have the right to object to this data processing at any time within the framework of the legally permissible framework (see section 5.3).

    2. Scope of data processing



      1. Provision of our website

        Our website collects a series of general data with every call. This general data and information is stored in the log files of the server. The following data is recorded:

        •  IP-Adresse,
        • Date and time of the request,
        • Time zone difference to the GMT time zone,
        • Content of the request,
        • Access status / http status code,
        • Amount of data transferred in each case,
        • Website from which the request originated,
        • Browser (including language and version),
        • Operating system.

        When using this general data, there is no assignment to a specific person. The collection of this data is technically necessary to display our website to you and to ensure its stability and security. The legal basis for the temporary storage of data and log files are article 13 paragraph 1 DSG and article 6 paragraph 1 lit. f DSGVO. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. The collection and temporary storage of this data for the provision of our website is absolutely necessary for the operation of the website. There is consequently no possibility for the user to object.

      2. Contact by email and phone

        You can contact us by email or phone using the email address and telephone number provided on our website. In this case, the personal data transmitted by e-mail or by telephone will be saved by us and processed by us to answer your request. The legal bases for the processing of your data in connection with the contact form are article 13 paragraph 1 and paragraph 2 lit. a DSG and article 6 paragraph 1 lit. b and f DSGVO. The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.

      3. Registration, identification and creation of a "my account"

        If you create a customer account on our website (hereinafter "customer account" or "my account") to make purchases on our website, we collect your communication data for creating your customer account. This includes your full name, your email address and a password. Later you can also save your address to the my account.

        The data storage and processing serves to provide your customer account. The legal basis for data processing is the fulfillment of our contract with you using our website in accordance with article 13 paragraph 1 and paragraph 2 lit. a DSG and article 6 paragraph 1 lit. b DSGVO. Your data will be stored securely and will be deleted when you request deletion from Mountain Force or if a customer account deletion is initiated by you.

        If, when you create your customer account, you have ticked the appropriate box to confirm that you will be informed about information about Mountain Force and about competitions and discounts in connection with Mountain Force products, we will send you such information from time to time by email. You can revoke your consent to the transmission of such information at any time. You can declare your revocation by clicking on the link provided in every newsletter email, by emailing newsletter@mountainforce.com or by sending a message to the contact details given in the legal notice.

      4. Orders via our website

        If you would like to purchase products via our website or the web shop on our website, we generally collect the following data: full name, address, payment information (credit card details, bank account details, etc.).

        The data storage and processing serves to fulfill your order via our website or the web shop on our website. The legal basis for data processing is the fulfillment of our contract with you regarding your order in accordance with article 13 paragraph 1 and paragraph 2 lit. a DSG and article 6 paragraph 1 lit. b DSGVO. Your data will be forwarded to carriers to deliver your order. We can also pass on your data to other third parties (e.g. payment providers, online payment processors, etc.) in order to use the technical or organizational services that we need to fulfill your order.

        We keep your data in connection with orders as long as we consider it necessary or appropriate to comply with the applicable laws or as long as it is necessary for the purpose of processing your order.

      5. Newsletter

        You have the option of receiving a newsletter from us with additional information. The newsletter contains current information about Mountain Force and our offers. For the newsletter, we use your email address and other contact details that you provide to us. You can subscribe to our newsletter with your consent. We use the so-called double opt-in procedure for registration to our newsletter. This means that after you register, we will send you an email to the email address provided, asking you to confirm that you would like the newsletter to be sent. The mandatory information for sending the newsletter is your full name and your e-mail address, which we will save after you register. The legal basis for the processing of your data in connection with our newsletter are article 13 paragraph 1 DSG and article 6 paragraph 1 lit. a DSGVO. You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter email, by emailing newsletter@mountainforce.com or by sending a message to the contact details given in the legal notice.

      6. Cookies

        Our website uses so-called cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system or mobile device. If a user calls up a website or app, a cookie can be saved on the user's operating system. This cookie contains a characteristic string that enables the browser or mobile device to be clearly identified when the website or the app is called up again.

        The purpose of using cookies is, on the one hand, to enable and simplify the use of our website for users. Some functions of our website cannot be offered without the use of cookies (so-called technically necessary cookies). On the other hand, we also use cookies for the analysis of user behavior on our website, in particular for measuring range, and finally also for marketing purposes.

        The legal basis for data processing when using technically necessary cookies and cookies for analysis purposes are article 13 paragraph 1 DSG and article 6 paragraph 1 lit. f DSGVO. Our legitimate interest lies in ensuring the functionality and analysis of user behavior and improving our website.

        When you visit our website, we show a notice that we use cookies. You have the option to object to cookies for analysis purposes. If we use cookies for marketing purposes, we will obtain your express consent. The processing of data for marketing purposes is therefore based on your consent in accordance with article 13 paragraph 1 DSG and article 6 paragraph 1 lit. a) DSGVO. You can revoke this at any time with future effect. This does not affect the lawfulness of processing based on consent before its withdrawal. You can declare your revocation at any time by adjusting the cookie settings.

        Your data will remain stored until it is no longer required for the purpose for which it was collected. We delete your data as soon as we no longer need it to use our website - usually for the duration of the session. For cookies for analysis and marketing purposes, we use the data for a maximum of 13 months.

        Among other things, we currently use the following cookies:

        1. Technically required cookies

          These cookies are necessary for the Mountain Force website to work. Therefore, these cookies cannot be switched off in our systems. They usually record important actions, such as the number of requests made, the processing of your data protection settings or the filling out of forms. You can block these cookies in your browser or your mobile device, but some parts of our website or our app can then no longer work.

          Cookies used:
          • Order session cookie

        2. Analytical cookies

          Analytical cookies enable us to analyze visitor behavior and traffic sources so that we can measure the performance of our website and improve the user experience. They help us to see how popular certain pages are and show how visitors move around our website. The information collected is aggregated and anonymous. If you deactivate these cookies, we do not know whether you have visited our website

          Cookies used:
          • Google Analytics and Google Tag Manager of Google Inc.

        3. Marketing Cookies

          Marketing cookies enable us to deliver advertising that is relevant to you. These cookies can remember that you have visited our website and pass this information on to other companies, including other advertisers.

          Cookies used:
          • None.

      7. Social Media Plug-ins

        We are currently using the social media plug-ins contained in the following table. We use the so-called two-click solution, whereby when you visit our website, no personal data is initially passed on to the providers of the plug-ins. The plug-in provider only receives the information that you have accessed our website if you click on the marked plug-in field and thereby activate it. In addition, the data mentioned in section 2.2.1 of this declaration will be transmitted. The plug-in provider stores the data collected about you as usage profiles and uses them for the purposes of advertising, market research and / or to design its website in line with requirements. The legal basis for the processing of your data in connection with social media plug-ins are article 13 paragraph 1 DSG and article 6 paragraph 1 lit. f DSGVO.

        We have no influence on the data and data processing processes of the plug-in providers. These are subject to the respective data protection declarations of the third party providers. Further information on the purpose and scope of the data collection and its processing by the plug-in provider can be found in the data protection declarations of these providers given below.

        Plug-InProvider and privacy policy
        FacebookFacebook Inc.:https://www.facebook.com/about/privacy/update?ref=old_policy
        InstagramFacebook Inc.:https://de-de.facebook.com/help/instagram/155833707900388
        PinterestPinterest Inc.:https://policy.pinterest.com/de/privacy-policy
        YouTubeGoogle Inc.:https://policies.google.com/privacy?hl=de


      8. Google Maps

        We use the Google Maps plug-in on our website. Google Maps is operated by Google Inc. By using Google Maps on our website, information about the use of our website (including IP address) is transmitted to a Google server in the USA and also stored on this server. We have no knowledge of the exact content of the transmitted data nor of its use by Google. Google may transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. If you deactivate Javascript in your browser, you prevent the execution of Google Maps. However, you cannot use a map display on our website. The legal basis for the processing of your data in connection with Google Maps are article 13 paragraph 1 DSG and article 6 paragraph 1 lit. f DSGVO. You can find out more about the data protection regulations and terms of use for Google Maps here: https://www.google.com/intl/de_de/help/terms_maps.html.

  3. Data transfer



    With the exception of the data transfers expressly mentioned in this declaration, we will not disclose your data to third parties.

  4. Storage period



    We only use and keep your data for as long as is necessary for the processing purpose concerned or for another legal basis. We retain data that we have on the basis of a contractual relationship with you at least as long as the contractual relationship exists and the limitation periods for possible claims from us are running or there are statutory or contractual retention requirements.

  5. Your rights



    You have the following rights towards us with regard to your personal data:

    • Right to information or correction,
    • Right to deletion or restriction,
    • Right to object,
    • Right of withdrawal,
    • Right to complain.

    1. Right to information or correction

      You have the right to receive information from us at any time free of charge as to whether and which personal data we process about you. You can also request that we correct or complete incorrect data about you in our systems.

    2. Right to deletion and restriction

      You have the right to request that we delete or restrict the processing of your personal data.

      Please note that even after your request to delete your personal data, we may have to retain them due to legal or contractual retention requirements (e.g. for billing purposes) and in this case only restrict or block your data as necessary. Furthermore, deleting your data may mean that you can no longer obtain or use the services you have registered.

    3. Right to object

      You have the right to object to the processing of your personal data, which you can assert with us.

    4. Right of withdrawal

      If data processing on our website is based on your consent, you can revoke it at any time without giving reasons for the future. The revocation must be sent to the person responsible via the contact details in section 1.

    5. Right to complain

      If applicable, you have the right to lodge a complaint with the responsible supervisory authority regarding data processing relating to you. You can do this at the supervisory authority at your whereabouts, place of work or the place of the suspected data protection violation.

  6. Data security



    To protect your data, we use, among other things, encryption during data transmission and have implemented numerous technical and organizational measures to ensure the most complete protection possible for the personal data processed via our website and our app.

  7. Adjustments to this data protection declaration



    We expressly reserve the right to change this data protection declaration at any time. If such adjustments are made, we will publish them immediately on our website. The data protection declaration published on our website is valid in each case.